Returns & Exchanges

 

 

Exchanges

Please Note:  The customer is responsible for all shipping costs. A flat rate fee of $7.99 will be charged to the credit card provided to the customer service representative, for security purposes we do not keep credit cards on file.

For exchanges Please call customer service at 516-321-9400. Please have your order #and a credit card  handy .Please specify the size you would like to exchange the item for so that that the representative can notate your order. You will then be emailed a return label to ship your exchange.

 

Returns 

Please Note: Shipping and Handling charges are always non-refundable. The customer is responsible for all shipping costs. A flat rate fee of $7.99 will be deducted from your refund if you choose to print a return label through the Maya's place returns page.

Maya's Place will accept returns within 14 days of purchase, on any item that has not been worn, altered or washed and still has the tags attached. We will refund to the original form of payment. Return label cost is deducted from your refund. All sale items are final sale and are not eligible for return/exchange. All merchandise must be returned with the original receipt, the original packing slip, as well as the return & exchange form. Your return will be processed within 7–10 business days upon receipt of the items to our warehouse.

***Please be aware that some banks will often take up to 2 billing periods before refunds will appear on your credit card statement. 

To create a return please click on the link below

 

CLICK HERE

 

International Orders

We do not exchange or credit goods shipped out of USA
International orders are shipped via USPS International First-class mail.